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Problem Note 46630: The error "Image SASORA found but not loadable" occurs in SAS® 9.3

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When you use SAS/ACCESS® Interface to Oracle with SAS 9.3 TS1M1 on a Windows x64 system, you might receive these error messages:
ERROR: The SAS/ACCESS Interface to ORACLE cannot be loaded. 
ERROR: Image SASORA found but not loadable.
       Please make sure Oracle environment is set correctly. 
       Look in the install/Config doc for additional info for your platform. 
       Other possible reasons - incomplete Oracle client install, 32/64-bit mismatch between Oracle client & SAS, 
       incorrect Oracle client version(Oracle client must match the version picked during post-install process), 
       incompatible sasora for your OS or its attribs don't permit SAS to load it.
ERROR: A Connection to the oracle DBMS is not currently supported, or is not installed at your site.
To resolve the problem, follow the steps below.

Warning: Changes in the Windows registry can render your system unusable and require that you reinstall the operating system. Always back up your registry before you make any registry changes. For assistance, see Windows Help, Microsoft documentation, or the Microsoft Windows website. SAS is not responsible when you edit the Windows registry.
  1. Open the Windows Registry Editor:
    1. Select Start ► Run.
    2. Enter regedit in the search box.
  2. Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths.
  3. Look for the key SAS.EXE. There are two entries under SAS.EXE. Remove the quotation marks from the beginning and end of the paths for both entries.


Operating System and Release Information

Product FamilyProductSystemSAS Release
ReportedFixed*
SAS SystemSAS/ACCESS Interface to OracleWindows 7 Ultimate 32 bit9.3 TS1M09.4 TS1M1
Windows 7 Ultimate x649.3 TS1M09.4 TS1M1
Windows Vista9.3 TS1M0
Windows Vista for x649.3 TS1M0
64-bit Enabled AIX9.3 TS1M09.4 TS1M1
64-bit Enabled HP-UX9.3 TS1M09.4 TS1M1
64-bit Enabled Solaris9.3 TS1M09.4 TS1M1
HP-UX IPF9.3 TS1M09.4 TS1M1
Linux9.3 TS1M09.4 TS1M1
Linux for x649.3 TS1M09.4 TS1M1
Solaris for x649.3 TS1M09.4 TS1M1
Microsoft Windows XP Professional9.3 TS1M0
Microsoft Windows Server 2008 for x649.3 TS1M09.4 TS1M1
Microsoft Windows Server 2008 R29.3 TS1M09.4 TS1M1
Microsoft Windows Server 20089.3 TS1M09.4 TS1M1
Microsoft Windows Server 2003 for x649.3 TS1M0
Microsoft Windows Server 2003 Standard Edition9.3 TS1M0
Microsoft Windows Server 2003 Enterprise Edition9.3 TS1M0
Windows 7 Professional x649.3 TS1M09.4 TS1M1
Windows 7 Professional 32 bit9.3 TS1M09.4 TS1M1
Windows 7 Home Premium x649.3 TS1M09.4 TS1M1
Windows 7 Home Premium 32 bit9.3 TS1M09.4 TS1M1
Windows 7 Enterprise x649.3 TS1M09.4 TS1M1
Windows 7 Enterprise 32 bit9.3 TS1M09.4 TS1M1
Microsoft Windows Server 2003 Datacenter Edition9.3 TS1M0
Microsoft® Windows® for x649.3 TS1M09.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.